Communication skills are one of the most important skills to have and almost every job demands one or the other kind of communication skills. Keeping that in mind, we have compiled this list of the top communication skills that you should not only include in your resume but learn them as well.
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Three types of Must-Have Communication Skills:
Communication skills do not mean the skill of conversation only. We communicate through gestures and body-languages too. Writing skills are also considered communication skills.
So, the three types of Communication Skills are:
- Verbal Communication Skills
- Non-Verbal Communication Skills
- Written Communication Skills
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Verbal Communication Skills:
Verbal communication skills are the number one priority in the list of desirable candidate skills all around the world, and in almost every kind of job.
Communication is a bi-directional process. It doesn’t entail speaking only, but includes other skills like listening, understanding, evaluating, etc.
It is said that anyone can be a good speaker but only some can be a good listener. And this is indeed true. In situations involving discussions or debates, we focus solely on our own speech. Some people even go to the extent of interrupting another person in the middle of their speech and start narrating their own ideas. This is not only bad decorum, it is also an example of poor communication.
In order to communicate effectively, one must focus on their listening skills. Paying attention is one key aspect of listening. A bad listener is effectively a bad communicator. Listening is one of the most important communication skills to learn before you include them in your resume skills.
When speaking and listening ends, the understanding begins. By understanding, we mean reflecting upon the purpose of the communication process. Critical thinking, decision-making, creativity, all are the parts of this understanding. Understanding is the outcome of the communication process.
When the understanding part is completed, and you need to convey your decisions to the other party, you have to rely on your speaking skills. Friendliness is an important aspect of speaking. It matters ‘How’ we say it, as much as ‘What’ we say. Of course, in professional sectors, being friendly doesn’t equate to being friendly in a bar or concert. Rather, professional friendliness is achieved by maintaining a voice that’s firm but not loud, courteous, and preferably with a smile. Being polite as well as respectful is also necessary, even when you are talking to your juniors or subordinates.
iv. Gracefully receive negative feedback
The ability to handle criticism, as well as delivering them tactfully, is important communication skills to learn and include in your resume skills. Sometimes it can be difficult to accept your shortcomings, especially when you feel like you have given your 100%, but still receiving negative feedback. But as you continue to grow professionally, you will understand the important fact that getting negative feedback doesn’t mean you are bad in your job, rather, it’s just that you failed to meet the expectations of the other party. Criticisms are a part of practically all jobs in the world. As soon as you embrace this fact, you will be able to handle criticisms professionally.
v. Tactfully deliver negative feedback
The same goes for delivering criticisms too. The correct way to deliver a negative feedback is focusing on the problem and not the person. If you are delivering a negative feedback to your subordinate, do not engage in blaming and accusing. Rather, explain the problems and shortcomings to them as vividly as possible, and encourage them to do better. Instead of questioning their ability, show them that you still trust them. This will encourage them to do better and also boost their confidence.
vi. Preciseness and clarity
Many people tend to beat around the bush a lot while conversing. While this is not a serious problem in social/ personal relations, in an official situation, this is really bad. When you are communicating with a person, first make a mental list of the points you want to convey to the other party, and stick to them. Maintaining clarity is also important for effectively communicating. Try not to send a mixed message to the second person. What you want to say should be clear to you and to them as well.
Non-Verbal Communication Skills:
It is widely believed in the professional world that non-verbal communication skills are even more important than verbal communication skills. Indeed, effective non-verbal communication is a key aspect of job life.
Your body language can often say things that you don’t say verbally. For example, you might feign interest in a board meeting by verbally communicating positively, but when you yawn in the middle of the meeting or stare blankly at the ceiling, it very effectively sends the message of your boredom.
That’s why, when communicating, pay attention towards your body language so that you can avoid any chances of miscommunication, or sending signals you don’t want to. For example, always maintain eye contact. Handshakes should be firm and sweat-free. While sitting on a chair, sit upright and straight, do not lean over, or place your elbows on the table. Try and refrain from, yawning, eye-rolling, or making any undesirable facial expressions.
Written Communication Skills:
Written communication skills are more practice and knowledge-based than the other forms of communication skills. Considering most of our official works are done in English, taking measures to learn the language and practice error-free writing will help achieve the written communication skills.
How to include communication skills in your resume?
Now that you know which communication skills are to be learnt, you should also know the proper way to include them as resume skills in your resume.
Our advice is- if your job is communication-based (HR, Marketing, Sales, etc.), then you should include 3 or more communication skills in your resume. If your job is not essentially communication-based, but you need to communicate effectively as a part of your job nonetheless (Accountant, Graphic Designer, Web Developer, etc.), then include less than 3 communication skills under your resume skills.
If your goal is to find resume skills for a specific job role that you are applying for, you can right away use RezRunner and compare your resume against job description. Alternatively, you can see RezRunner sample tour to check how it helps find skills so that you can optimize your resume.
Here’s a list of resume skills (communication skills) that you can use in your resume:
- Excellent verbal communication skill
- Excellent English Writing Skills
- Ability to reflect and understand
- Strong negotiation skills
- Motivational speaker
- Excellent presentation skills
Communication Skills are an integral part of our professional lives irrespective of our job roles. So, in order to build yourself up as professional success, paying attention to improving communication skills are a must.