Frequently Asked Bank Interview Questions and Answers

When it comes to Bank Interview Questions, no list is long enough. There are so many things to know to become a good bank employee. However, we have made a list of top 10 Bank Interview Questions and Answers that are frequently asked by interviewers.

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In this guide you will find:

  • Top 10 Bank Interview Questions and Answers

Also Read:

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Top 10 Bank Interview Questions and Answers

Q1. Why did you choose this profession?

Possible answer: I believe my educational background and skills are in line with this job. Besides, I have always been interested in a career in finance. Working in this position will be a great opportunity in my career, and with the complete utilization of my skills and qualifications, I aspire to contribute significantly in the Bank’s growth.

Q2. How would you handle an angry customer and make sure he doesn’t take his money somewhere else?

This is another most frequently asked Banking Interview Questions asked by the interviewers to all levels of employees in a bank.

Possible Answer: In my last job, I have had a few such instances where the customer was angry, because he/ she was unsatisfied with the bank’s service. When it was on me to pacify and convince the customer, I kept a cool head, listened to their complaint with patience, and if we were at fault, I tried my best to rectify the mistake as soon as possible. If the problem arose from a misunderstanding in the customer’s part, I calmly explained them the situation and offered to help in any other possible way.

Q3. Who is the governor of RBI?

Well, as a Bank Job Aspirant, you possibly already know the answer. But it is one of the most frequently asked Bank Interview Questions in India. As it keeps changing, keep yourself updated with the answer.

Answer: Shaktikanta Das.

Q4. What do you know about KYC?

Possible Answer: KYC, or Know Your Customers are the process of collecting information about a customer’s identification. The purpose of collecting KYC data is to verify the customer and make sure his existence is real and traceable.

Q5. Discuss the role of RBI in Indian Banking Sector.

Possible Answer: RBI is the central figure of India’s banking sector. It performs multiple functions in banking such as: serving as the Government’s bank, fixing monetary policies, controlling the notary and issuing currency, and many more.

Q6. How do you ensure accuracy in your work?

Possible Answer: In banking jobs, both accuracy and speed are important to efficiently handle your duties. I make sure to maintain my composure at all times, and double check my work whenever possible. I try to train myself in such a way that when double-checking is not possible, I get the work done rightly at the first go by paying attention to details and being 100% committed to the work in hand.

Q7. What is an NBFC?

Possible Answer: NBFC, or a Non Banking Financial Company is, as the name suggests, a financial institution, but not a bank. The main functions of an NBFC include dealing with loans, shares, bonds, chit-funds, insurance etc, and does not include dealing with real-estate or other immovable properties, industrial finances and agriculture.

Q8. What are NPAs?

NPAs are Non Performing Assets of a bank. It indicates those assets of a bank that do not yield any income for the bank anymore. When a loan is not paid by the customer, either in part or in whole, either interest of principal, that is tagged to be an NPA.

Q9. What do you know about the Pradhan Mantri Jan Dhan Yojana.

The PMJDY was launched in 2014 by the Prime Minister of India as a tool of financial inclusion. It offered everyone to open a zero balance account in their local banks, and many such useful functions. The campaign was hugely successful as by 2018, almost 31 crore accounts were opened under this scheme, and more than 790 billion rupees were deposited.

Q10. How do you handle the pressure of a high-stress job like this one?

I take it positively. Work pressure means I am offered more work, and that means I am doing good work. So, work pressure actually motivates me to work harder and better. However, if the situation gets too stressful, I try to take a break if possible. As I have handled stressful jobs in the past, I can say that I don’t let the stress get into my nerves and continue to concentrate on my work.

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